You can print a workorder from the Service Call window by either choosing the Print button or the Quick button. If you select Print, you can select one of five workorder formats. The Quick button prints your workorder, in one step, in the format specified during setup. The report prints directly to the printer. To set up the default quick print workorder, see Choosing Service Options. To see screenshot examples of each workorder format, see Service Call Workorders.
- Select Cards > Service Management > Service Manager.
- Select a customer and open a service call.
- Do one of the following:
- If the call has a call type other than MCC, select Print and then select a workorder format.
- If the call has an MCC call type, select Print > Workorder and then select a workorder format.
- Select a print destination.
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