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Back up your data files before performing any utility procedure and make sure all users are out of the system. Back up the entire folder containing the file on which you will run the check links process. |
Choose Select Microsoft Dynamics GP > Maintenance > Service Management > Check Links:
- Tasks to update the SV_Contract_MSTR file with the current technicians by skill level. Choose Select Rebuild in the Check Links window.
- Escalation to populate the escalation files with the global filters from the maintenance master file. Choose Select Rebuild in the Check Links window.
- Invoicing to update the contract billing and revenue files with the global filters from the maintenance master file. Choose Select Rebuild in the Rebuild Maintenance Billing window.
- Cost/Billing Service to recalculate the billing and cost amounts stored on the service call record by going through the Job Cost History table. Choose Select Rebuild in the Cost & Billing on Service Record window.
- Task Responses to update the response type or optional setting in the Contract Task Master file.
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Run the Task Response utility if a response type was added to, changed, or removed from a task code, or after changing the Optional check box checkbox in the Task Codes window. The utility rolls down the changes to all tasks that are assigned to contracts.