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The lookup window also opens automatically when you manually enter a Contract Number, and the contract is open multiple times. This allows you to view both open contracts and select the correct contract based on the start and end dates.
In addition, when a contract is open multiple times, the contract that is being held open is indicated with an "Expiring" marker. On the Maintenance Contract or Master Contract window, this marker is located next to the Expiration Date field. When viewing the expiring contract on the Maintenance Contract window, the Renew button is disabled.

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Run the contract close process when you are finished with a contract that was left open when it was renewed. The contract should be entirely billed and recognized. The contract close process determines if the contract is open for multiple date ranges; if so, the previous year amounts and total to date amounts are updated to keep the contract amounts accurate.

Note

Run the Reconcile proccess process on the new contract when the original contract is closed so that any trailing costs from the expired contract are correctly updated to the newer contract's totals to date. The Reconcile process is available in the Revenue/Costs window off the Contract Maintenance window.

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