...
- Go to Cards > Service Management > Service Manager.
- Select a customer, select Additional, and then select Contract.
- Select the contract.
- Click the Revenue/Cost button.
In the Revenue/Costs window, select Reconcile.
Note Reconcile does not display for multi-year contracts.
- From the drop-down, select:
- Reconcile Cost
- Reconcile Billing
- Reconcile Revenue
- Enter the password to run the procedure, if prompted.Documentation Reviewer. See Reconcile Maintenance Contract Password Setup.