...

Enter the company information that is can be included in some of the communications.

• Company Name
• Company URL
• Address
• City
• State
• Zip
• Phone Number
• Email

Dispatcher Emails

Mark the Dispatcher email address checkbox(es) to indicate where notifications of service aggregate changes call updates should be sent. 

These changes include:

• Schedule date
• Priority
• NTE amount: This also involves manually updating the service quote in Signature.
• Service status: A client may cancel the service through the service aggregator.

Maintenance Tab

This section is used for setting up a Maintenance Schedule. The Next Scheduled Eventing Pause is used to stop Signature Agent from accessing the database.

1. Choose Select Edit.
2. In the Eventing Schedule Editor window, create an optional schedule to pause the Eventing Engine.
   Choose 
   1. Select Weekly or Monthly.
   Choose the 
   1. • Weekly - Select the day(s)
    or month(s), this display is related to the previous choice.Choose
   1. • .
      • Monthly - Select the day number and the frequency.
   2. Select the Time of Day and Frequency.
   3. Enter the Duration (Hours).
   1. Select Preview to view what the next 10 occurrences would be based on the setup. Select OK to return to the Eventing Schedule Editor.
   2. Choose Select OK. The Tenant tree now displays the company and automatically creates Event Triggers.

   View the Log File

   Choose Select View Event Log to  from the menu bar to view the log.txt file that displays information about trigger events. For example, an email for service was received and a response is sent out.

   ...