...
In addition to the default standard triggers, Advanced Communications provides you the ability to notify the customer and/or technician when the following appointment triggers occur:
...
| Trigger | Enabled | AC_Notify | Default Notification |
|---|---|---|---|
Appointment Canceled | 1 | Notify Button | |
Appointment Changed | 1 | Notify Button | |
| Appointment Completed | 0 |
...
| Automatic | |||
| Appointment Scheduled | 1 | Notify Button | |
| Request Received | 0 | Automatic | |
| Technician Arrived | 0 | Automatic | |
| Technician In Route | 0 | Automatic |
Advanced Communications is set up within two applications:
...