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The following is a list of mappable fields/labels for Current Values and Previous Values. 

Table of Contents

Current Values

  • Actual_Hours
  • ADRSCODE
  • Appointment
  • Appointment_Description
  • Appointment_Group_ID
  • Appointment_Priority
  • Appointment_Status
  • Appointment_Type
  • Caller_Email_Address
  • Caller_Name
  • Caller_Phone
  • Cancelled_Reason
  • Completion_Date
  • Cost_Code_Alias
  • CREATDDT
  • CRUSRID
  • CUSTNAME
  • CUSTNMBR
  • Description
  • DEX_ROW_ID
  • Divisions
  • EndDateTime
  • ENDTIME
  • Estimate_Hours
  • Labor_Override
  • Location_ADDRESS1
  • Location_CITY
  • Location_Contact_Person_1
  • Location_Phone_1
  • Location_STATE
  • Location_ZIP
  • LOCATNNM
  • MDFUSRID
  • MODIFDT
  • Modified_Time
  • Priority_of_Call
  • Problem_Description
  • Purchase_Order
  • Purchase_Order
  • R_Email
  • Service_Call_ID
  • Service_Desc_Note
  • Service_Description
  • Service_User_Defined _10
  • Service_User_Defined _11
  • Service_User_Defined _12
  • Service_User_Defined _18
  • Service_User_Defined _19
  • Service_User_Defined _2
  • Service_User_Defined _20
  • Service_User_Defined _21
  • Service_User_Defined _3
  • Service_User_Defined _4
  • Service_User_Defined _5
  • Service_User_Defined _6
  • Service_User_Defined _7
  • Service_User_Defined _8
  • Service_User_Defined _9
  • Service_User_Defined_1
  • Skill_Level
  • StartDateTime
  • State_Created
  • State_Scheduled
  • STRTTIME
  • SV_Tool_ID
  • Task_Date
  • Technician
  • Technician_Long_Name
  • Technician_Status
  • TechnicianEmail
  • TechnicianPhone
  • TechnicianSkillLevel
  • Time_Entered_CB
  • Type_of_Call
  • Type_of_Problem
  • UDCB1
  • UDCB2
  • UPRTRXCD
  • UserDD1
  • UserDD2
  • USERDEF1
  • USERDEF2
  • USRDAT01
  • USRDAT02
  • Wennsoft_Affiliate
  • Wennsoft_Branch
  • Wennsoft_Region
  • WS_Cost_Code
  • WS_Cost_Code
  • WS_Job_Number

...