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The Service Call Lookup by Customer window opens, displaying all open service calls for that customer and location.
You can:
You can filter the list of service calls by division, call type and/or technician using the drop-down lists. You can also select to include completed, closed, and MCC calls. You can sort the rows in ascending or descending order by selecting any column heading. Double-clicking a service call from the list opens the Service Call window.