Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Anchorfiles_working_with_watchdogs_htmfiles_working_with_watchdogs_htmWatchdogs allow various performance scoring criteria and event notification of devices to generate in real-time, providing a quick analysis of how equipment is operating and sending alerts when critical events and alarms occur. In the event of a critical event or alarm, Watchdogs provide alerts via Connect alerts, email, etc. and have the capability to attach excel trend reports for the device, allowing the recipient to view actionable information leading up to the event. The following set of instructions demonstrates examples of the utilization of Watchdogs from a template and manually.


Reporting options:

  • [Scorecard report from a watchdog
  • [Watchdog reports


Info
icon

...

false

Image Added Download the Watchdogs events from templates training guide.

...

 

...

...


...

Setting up a new watchdog

  1. Choose the Configuration Explorer

    Image Removed icon

    Image Added icon and then choose Watchdogs. 

    Expand

    Image Modified



  1. Choose New Watchdog.
  2. On the General Settings tab in the Watchdog Editor, enter a Name and Description (optional) of the Watchdog and choose a Profile.

...

  1. If you choose a Device Class profile (and no other event notifications triggers exist for this watchdog), the Use Template Object window displays. This window provides you with the option to choose event notifications from the template library.

  1. Choose Yes to use the template library to choose Event Notification triggers to be used. Anchorfiles_working_with_watchdogs_htm_5896files_working_with_watchdogs_htm_5896
  2. In the Event Trigger window, mark the Check All check box or choose trigger groups or individual triggers to be used. 

...

  1. Note

...

  1. If any of the triggers display with red text, the Check All will be disabled and you will not be able to mark those check boxes.


    Expand

    Image Added


  1. Choose Next.
  2. A summary of the Event Notification triggers display, choose Finish and continue setting up the watchdog. 

    Expand
    Image Modified



OR

  1. Choose No to continue with the watchdog creation. You will have the option to use the template library or create a custom Event Notification from the Event Notifications tab.

...

External Objects tab

The External Objects tab allows the user to bring in objects from other devices for event notifications and scoring. For example, a score could be created to evaluate temperature rise in a duct from the AHU to the terminal unit by comparing the discharge air temperature of the terminal unit to the supply air temperature of the air handling unit.  Image Removed

...

Expand

Image Added

Event Notifications tab

The Event Notifications tab allows the user to create and edit trigger criteria that will be used to generate an alarm in the event the device meets this condition.

  1. Choose Add to create a new Event Notification trigger.
  2. Choose to create a custom Event Notification trigger and then choose Next. For information on using the template library see [ General Settings 2a .
  3. When creating a custom Event Notification trigger, the following tabs display:
    • On the General Settings tab in the Event Notification Editor, enter a description, trigger delay, and event type. 

      Expand

      Image Modified



    • The Criteria tab allows the user to create and edit trigger criteria that will be used to generate an alarm in the event the device meets this condition.

  • Image Removed
    •  

      Expand

      Image Modified



    • The Actions tab allows the user to determine what kind of action will be taken in the event a device exceeds the threshold previously determined by the trigger criteria. There are options to temporarily disable the action (ex. a known maintenance issue) and to send notification on return to normal.The five actions that can be selected in the case of an event trigger are: 

      Expand

      Image Modified



      • Connect Alert - A notification generated by Connect within the user interface. 

        Expand

        Image Modified



    • Send Email - An email is sent in the case of an event. Enter the subject, message, recipient(s), and report to include, as well as the export type (XLSX or CSV). 

      Expand

      Image Modified



  • Web API - Allows Connect to post to a 3rd party WebAPI when an event is triggered. 

    Expand

    Image Modified



      • Connect Write - The ConnectWrite Action Type allows the event to write to an object's value. The user must be highly knowledgeable with the control system. This action must be carefully engineered. The Operator action for a return to automatic operation later must be planned. 

        Expand

        Image Modified



      • Signature Service Call - The SignatureServiceCall Action Type provides a method for automatically generating a Signature Service Call. This can be used to automatically dispatch to a technician. 

        Expand

        Image Modified



  1. Choose OK.

...

...

Scoring tab

The Scoring tab is used to set up how the scores are attained. To create a scoring parameter, choose Add.

  1. Enter a name for the scoring criterion. 

    Expand

    Image Modified



  1. Choose the type of score. The type allows the user to compare:
    • FB vs. SP - Compare a feedback to a setpoint.
    • FB vs. SP w/ Deadband - Compare a feedback to a setpoint with a deadband.
    • FB vs. Constant - Compare a feedback to a constant.
    • FB vs. 2 SP - Compare a feedback to two setpoints.
    • FB vs 2 SP w/ Deadband - Compare a feedback to two setpoints with a deadband.
    • Custom - Create a custom score.
  2. (For FB vs. SP) Choose the Feedback Object. This is generally an input such as space temperature or airflow.
  3. Choose the SP Object.
  4. Enter the Max Error. This value is the maximum amount that the feedback can deviate from setpoint. Any deviation equal or greater than this maximum error will be given a value of 0. Any deviation between 5 and 0 will be scaled from 0-100%.
  5. Enter the Weight of Overall Score. This value assigns a weight to the score when using two or more scoring criteria.
  6. Choose OK.

...

Statistics tab

The Statistics tab displays information regarding the devices using this watchdog. The device name and current score are displayed here.

...

...

Editing a watchdog

  1. Choose the Configuration Explorer

    Image Removed icon

    Image Added icon and then choose Watchdogs. 

    Expand

    Image Modified



  1. Right-click on existing watchdog and choose Properties.

 
Related topics:
[ Editing a watchdog
[ Viewing the watchdog dashboard
[Viewing events and scores

...

...

Viewing the watchdog dashboard

  1. Choose drop-down to the right of the Event Notifications Image Removed iconNotifications Image Added event icon.
  2. The watchdog dashboard displays.The dashboard information includes:

...