...
To allow a Connect Mini Agent to retrieve data from the Tracer SC, the Tracer SC database will need to be created within the Connect Gateway Manager Tool. This Gateway parses the objects within a Trane Tracer SC and creates BACnet virtual devices for all devices stored within the Tracer SC controller. This allows the Trane Comm 4 and Comm 5 devices communicating to the Tracer SC to appear in Connect as multiple BACnet virtual devices.
To configure a Trane Tracer SC gateway:
Navigate to the Connect Gateway Manager located at C:\Program Files (x86)\KEY2ACT\Connect2018 and double-click to launch.
Expand 
- Choose New Gateway.
- Choose OK.
In the Database Type window, choose Trane Tracer SC Gateway and then choose OK.
Expand 
- Name the new database and choose Save.
Choose BACnet settings.
Expand 
- Choose Scan Network then choose Scan Network again.
- Choose device range and where to scan for the object name (usually scanning by name returns desired result) and choose OK.
- After the scan completes, choose the devices with objects that will be trended and choose Save and Close.
- Close the Gateway Manager and open Connect.
- Go to Configuration Explorer and choose the Agent that was previously created.
- Choose Properties.
- Choose Edit next to Connection.
- Choose Gateway and choose Import Gateway.
- Choose the gateway that was created.
- Choose OK then choose OK again.
Choose the Home
icon, choose the Agent, and then choose Restart. Expand 
- Choose the Configuration Explorer
icon and choose your Agent. Choose Scan Network, then choose Scan Network, and then choose OK. The result should have BACnet virtual devices created from the Gateway Manager.
Expand 
- Choose the devices with objects that will be trended and choose Save and Close.