After installing and setting up MobileTech Admin, you will want to test your settings in the Mobile CRM app (MobileTech Client). If you will be installing the Mobile CRM app to a Windows Server, you will need to download and install the Resco Mobile CRM Windows (desktop) Client from the Resco Downloads web page. For all other operating systems, you can download from the following app stores: Apple App Store, Google Play, and Windows Store
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The MSI (non-Windows Store) version of the Resco Mobile CRM available from the Resco website is no longer compatible with MobileTech. If you currently use the MSI version, you must migrate to the Windows Store version and should plan accordingly before upgrading. |
Android Devices: Install the Resco Mobile CRM app from the Google Play Store.
Apple Devices: Install the Resco Mobile CRM app from the Apple App Store.
Windows Devices: Install the Resco Mobile CRM app from the Microsoft App Store. If you are using the Windows version of MobileTech and SSL, you cannot use a self-signed SSL certificate. You must get a certificate from a valid certification authority.
As App Stores are increasing their security requirements, HTTPS (with Trusted SSL Certificates) will soon become a requirement across all device types. Therefore, we recommend that you transition your MobileTech environment to use SSL with a trusted certificate
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If you currently have the Resco Mobile CRM app installed on your server, before installing the new Mobile CRM msi version, you will need to verify that you have the latest Visual C++ Redistributable package installed. For the latest version go to: Latest supported Visual C++ Redistributable downloads. After installing the C++ Redistributable package, follow the steps below to install the Mobile CRM msi to your Windows Server. |
Installing the Mobile CRM app to a Windows Server:
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Go to https://www.resco.net/downloads-logins/.
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Download the Windows (desktop) Mobile CRM app.
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If you are upgrading, uninstall the current version.
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Double-click the MobileCRM-xx.x.x.msi file.
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