Use the Geocoding window to obtain the Latitude and Longitude for Customer Service Locations or Technician Starting Locations. The Mapping API that is set up in Schedule Settings is used to obtain the coordinates. If you do not have a Bing or Google mapping API key, you will be limited to 2500 records per day. For information on setting up the technician starting locations, see Setting Up Resource Options.
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The Service Location geocoding process is also available in Administrator Setup and provides the ability to process all the service locations at one time, instead of being limited to 100 records at a time. See Processing Requests. |
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