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When a resource is over-allocated, the resource name in the Schedule area of the schedule board is updated to a pale red.
Generate Resource Reports
You can create two types of technician reports: one shows a daily view of appointments and the other shows a monthly view of appointments.
On the button bar, select Reports. The Technician Report window is displayed.
Select to run a daily or monthly report.
Select a technician.
Enter the date ranges:
To create a daily report, select a start date and enter the number of days that the report should cover.
To create a monthly report, enter the month and year for the report.
Select View Report. The report is displayed.
Select a printing option:
Select Print to print the report.
Select Page Setup to change the print properties.
Select Print Preview to view an onscreen, printable version of the report.