Based on the options that are set up in MobileTech Administration and the processes that your organization follows, you can complete these procedures before you start the field invoicing process.
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Add labor charges for the appointment | |
Add travel charges for the appointment | |
Add expense charges for the appointment | Enter an expense transaction before completing an appointment |
Add inventory material charges for the appointment | Enter an inventory transaction before completing an appointment |
Add purchase charges for the appointment | |
Receive drop-ship purchase orders for the appointment | |
Complete tasks for a service call appointment | |
Collect a signature from the customer and sign off on the appointmentComplete the Signatures tab | |
Add a resolution note |
Based on the MobileTech setup, some or all of the following information is displayed on the preview invoice and the field invoice:
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Time entry information
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- Equipment used for the service call
- Quantity and price of the site inventory item
- Inventory items from a purchase order that is associated with the invoice
Signatures
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information
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The customer signature, if required. If a customer signature isn't captured for the completed service call, the customer signature area is blank on the field invoice. The customer signature isn't displayed on a preview invoice.