Upgrading to
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from a previous version
You can upgrade to MobileTech MobileTech
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from from version
78.
x 5 or higher.
- Before you upgrade from a previous version of MobileTech, make :You
- Make sure that all mobile devices have been synchronized to the host system. If you've made changes to views or stored procedures in previous versions of MobileTech, those changes will be overwritten during the upgrade.
- If you are upgrading from
- MobileTech 7: You will need to uninstall MobileTech including MobileTech Admin, MobileTech Integration Sync, MobileTech Synch Server, and MobileTech Client from your Windows server/computers. Additionally, The steps for importing a new Resco Woodford project file have changed from previous releases. Be sure to read Important information for upgrade customers who already use Woodford in the Signature MobileTech Installation and Administrative Guide before you import the new project file.
- MobileTech 7.5 or higher: You will not need to uninstall previous versions. The steps for importing a new Resco Woodford file have not changed.
- IMPORTANT: Inactivate any active Woodford projects prior to running the upgrade.
- You'll be prompted to install database objects the first time you log into MobileTech Administration after upgrading. You must do this for each company. If you're not prompted to install database objects, go to Tools > Create MobileTech Objects and select Process. For more information, see Log into MobileTech Administration in the Signature MobileTech 8.0 Installation and Administrative in the Installation & Administration Guide. For additional upgrade notes, see see Upgrading MobileTech in the Signature MobileTech Installation and in the Installation & Administrative Guide. Installing Installing database objects during an upgrade does not remove any data from the middle tier.
- Re-enable any options that were enabled in Woodford. If you are using Mobile Auditing (UseMobileAuditBackgroundSync=True), please be sure to re-enable the Woodford Auditing settings after importing a new Woodford project. For example, if you've disabled the ability for your technicians to be able to delete their time-in, you would need to update the Offline HTML variable allowDeleteTimeIn to equal false in the MobileTech Woodford Project.
Installing MobileTech for the first time
You can install and set up MobileTech as described in the Signature MobileTech Installation and Administrative the Signature MobileTech Installation & Administration Guide.
