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You can take photos or record videos to add to equipment , or attach existing images and files.  See Additional attachment options in MobileTech that are available after you have added the attachment.

  1. Select Service Calls. Select a service call, select More OR go to Customers, select the customer, select Location, and then select the location.
  2. Select Equipment and then select the equipment.
  3. Select the Attachments Image Removed Attachments tab.
  4. Select Add Image Removed
  5. Enter a description for the attachment.
  6. Select the Attachment Image Removed Attachment tab, and then select the menu Image Removed icon.
  7. Select Choose Picture or Select File or Paste. (The actions that display are dependent upon your device.) Go to the location where the picture or file is stored. Select the picture or file, and then select Open. The attachment is displayed in the Attachment pane.
  8. Select Save Image Removed. After you attach a file, the file description and type are shown on the Attachments Image Removed tab for the equipment.

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Add Attachments to a Service Call
Add Attachments to a Service Call
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