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Note

Editing locations must be done in Service Management.

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Location Details

  1. To view the location details, choose select a customer in the Customer Hub.
  2. Choose Select the Location tab.
  3. The following the display-only customer location information is available:

    Columnwidth33%

     

    • Customer Number
    • Address ID
    • Location Name
    • Address 1
    • Address 2
    • Address 3
    • City
    • State
    • Postal Code
    Columnwidth33%
    • Contact Person 1
    • Contact Person 2
    • Phone 2
    • Salesperson
    • Hold
    • Inactive
    • Priority
    • Division
    • Affiliate
    Columnwidth
    33%
    • Region
    • Branch
    • User_Define_1a
    • User_Define_2a
    • User_Define_3a
    • User_Define_4a
    • User_Define_5a
    • User_Define_6a


  4. A map displays the customer's location. 

    NoteMapping

     Mapping options need to be enabled and set up in Schedule Settings. The customer location

    also needs to

    must have the latitude and longitude information entered in the Location window in Signature.

  5. You can view and/or add location notes and attachments. See Working with notes Notes and attachmentsAttachments.