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Advanced Communications is an add-on product that provides you with the ability to send the following appointment trigger emails to your customers from within Schedule. You can send the advanced HTML email notification in Schedule from the appointment window or by right-clicking the appointment and then choosing Notify Customer.

Default Standard Triggers

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SignatureAgent25:Working with Event Trigger Notifications
SignatureAgent25:Working with Event Trigger Notifications
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Advanced Communications Triggers

In addition to the default the default standard triggers, Advanced Communications provides you the ability to notify the customer and/or technician when the following appointment triggers occur:  

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