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Kimberly Onnen

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You can request service history to view the most recent service calls for a location.

  1. Choose Service Calls Image RemovedCalls. Select a service call and choose More.
  2. In the Service Call pane, choose the History Image Removed tab tab, and then choose Request History Image RemovedHistory in the History window. A list of closed and completed service calls is displayed for the location of the current service call. The number of records that are displayed is determined by the MobileTech setup.
  3. You can select a service call to view the date, call and problem type, technician, resolution, and any notes that are associated with the service call.