Based on the options that are set up in MobileTech Administration and the processes that your organization follows, you can complete these procedures before you start the field invoicing process.
Task | For more information, see ... |
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Add labor charges for the appointment | |
Add travel charges for the appointment | |
Add expense charges for the appointment | Enter an expense transaction before completing an appointment |
Add inventory material charges for the appointment | Enter an inventory transaction before completing an appointment |
Add purchase charges for the appointment | |
Receive drop-ship purchase orders for the appointment | |
Complete tasks for a service call appointment | |
Collect a signature from the customer and sign off on the appointment | |
Add a resolution note |
Based on the MobileTech setup, some or all of the following information is displayed on the preview invoice and the field invoice:
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- Cost category that was selected when the expense transaction was entered
- Date when the expense transaction was entered
- Description of the expense transaction
- Quantity, unit price, and total for each expense transaction
Inventory
- Equipment used for the service call
- Quantity and price of the site inventory item
- Inventory items from a purchase order that is associated with the invoice
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