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  1. In Schedule, choose the menu  Image Removed   icon and then choose General icon and then choose Settings.
  2. In Company Options under Service Call, Appointment, & Equipment Form Fields, choose to hide/display fields from the following tabs: 

    • Service Call

    Fields
    • Fields 

      Expand
      titleClick to view field list.
      • Customer Number
    SalespersonDate/Time LockOriginal Service CallCustomer
      • Customer Name
      • Address ID
      • Location Name
      • Service Call
    Type
    Estimated HoursCaller NameAddress IDPriority
      • Description
      • Problem Type
      • Division
      • Salesperson
      • Service Call
    StatusCaller Email AddressLocation Name
      • Type
      • Priority
      • Customer P.O. Number
      • Contract Number
      • Equipment
      • Resource
      • Start Date
      • Date/Time Lock
      • Estimated Hours
      • Service Call Status
      • Completion Date
    Caller PhoneService CallContract NumberResolution
      • Resolution
      • Bill Customer ID
      • Bill Address ID
      • Job Number
      • Original Service Call
      • Caller Name
      • Caller Email Address
      • Caller Phone
      • USER-DEFINED
    DescriptionEquipmentBill Customer ID
      • Service_User_Define_1
    Problem TypeResourceBill Address IDDivisionStart DateJob NumberService Appointment FieldsCustomer NameDescription

    • Service Appointment Fields

      Expand
      titleClick to view field list.
      • Customer Name
      • Location Name
      • Service Call
      • Appointment
      • Description
      • Status
      • Resource
      • Start Date
    PriorityLocation NameStatusEstimated Hours
      • Estimated Hours
      • Skill Level
      • Priority
      • Completion Date
    Service CallResource

    Skill Level

      • Actual Hours
    Appointment

    • Job Appointment Fields

    Customer Name
    • Expand
    DescriptionResourcePriority
    • titleClick to view field list.
      • Customer Name
      • Location Name
      • Job
      • Description
      • Cost Code
      • Status
      • Resource
      • Start Date
      • Estimated Hours
      • Priority
      • Completion Date
    JobStatusEstimated Hours
      • Actual Hours
    Appointment

    • Resource Appointment Fields

    Appointment
    • Expand
    StatusStart DateCompletion Date
    • titleClick to view field list.
      • Appointment
      • Activity
      • Description
      • Status
      • Resource
      • Description
      • Start Date
      • Estimated Hours
      • Priority
      • Completion Date
      • Actual Hours
    Description
    DescriptionPriority

    • Equipment Fields

    Description
    • Expand
    Building IDWarranty ExpiresOptimal Charge
    • titleClick to view field list.
      • Description
      • Equipment Type
    Building RoomExtended Warranty TypeRefrigerant Type IDManufacturer/Model
      • Manufacturer/Model
      • Serial Number
      • Bar Code ID
      • Building ID
      • Building Room
      • Sub Location
      • Installed Date
      • Installed By
      • Warranty Expires
      • Extended Warranty Type
      • Extended Warranty Expires
    Refrigerant Equipment TypeSerial
      • Service Level ID
      • Contract Number
    Installed DateService Level ID
      • Optimal Charge
      • Refrigerant Type ID
      • Refrigerant Equipment Type
      • USER-DEFINED 1
    Bar Code IDInstalled ByContract Number


  3. Choose Save at the bottom of each tabbed window.