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  1. In Schedule, select the menu Image Removed icon and then select Settings.

  2. Under Company Options, in the Schedule Configuration section, you can set up custom colors for the background of the work order on the schedule as well as the small square icon within that service call that indicates a property that you define. See Setting up custom colors below.

    • Status Background Colors
      This is the color of the service call as displayed on the schedule and in the unscheduled list.

    • Work Order Icon Colors
      The service call icon displays within the service call as displayed on the schedule as well as in the unscheduled list. Select one of the following properties to indicate what information your dispatchers need to know at a glance. After choosing the property, a list of options displays related to that property.

      • Use Work Order Type

      • Use Work Order Problem

      • Use Division

      • Use Service Area

  3. Select Save.

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