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February 13, 2020

An updated version of Schedule v4 has been created to resolve an issue that users experienced when trying to extend an appointment using the mouse to drag the appointment on the Schedule Board. and found that the change to the appointment duration was not properly saving.  This has been fixed for all three primary views of Timeline, Day, and Week. (Users are unable to extend an appointment using this method while on the Month view, as the data is too compressed.)

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February 11, 2020

The following corrections have been made to Schedule v4 and are now included in service pack version 4.0.31:

  • On the Google Map window, the save button was inadvertently hidden from the view of the user or was disabled for selection. SCHED-784/SCHED-789
  • Add to List button is now properly displayed on the Google Map and Bing Map windows based on conditional logic. The Add to List button will be available only after a resource has been selected for routing. SCHED-790
  • When using Bing Maps, the single click on an Unassigned appointment will now consistently open the appointment to be viewed or manually edited.
  • The contract number field is now consistently displayed on the service call view when selected in Settings. (Note: The Contract Number field on the Service Call window is not an editable field for selection in Schedule, but it is visible is assigned via Service Management. This feature is on the roadmap) SCHED-786
  • The setting for displaying the horizontal scroll bar on the Timeline view is now properly saved when edited in organizational Settings. SCHED-778
  • When not using Global Filters, the UNASSIGNED technician is now always displayed as a selectable resource in the appointment edit windows. SCHED-791
  • The appointment is now properly saved when the duration is extended using the dragging of the appointment end time for the Timeline, Day, and Week views. (This functionality is not supported in the Month view) SCHED-801

This is a full Schedule product release and can be applied as an update to the existing Schedule v4 solution or earlier version. It can also be used for installation.