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Kimberly Onnen

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Comment: Easy Find and Replace: {"id":"3569ad86-2e7d-41c2-9177-da1a607adc3d","find":"/hamburger menu/i","replace":"menu","search-type":"case-insensitive","replace-title":false}
Case #Issue Fixed
SCHED-802The Schedule Board Day and Timeline views were updated to fix an issue where the view did not contain any appointments for the selected technicians.
SCHED-811, SCHED-990, SCHED-1054Schedule has been updated to replicate the note creation process, ensuring the same data is found in notes created in Schedule as you would see for notes created in Signature. This update applies to service call notes, appointment notes, and location notes.
SCHED-814When creating a new service call in Schedule, any extra carriage returns in the Description remain after creating the service call.
SCHED-815When working with appointments in the Related Appointments window, the
check boxes
checkboxes all now display without needing to click in the body of the list.
SCHED-880

The service call ID now correctly includes the call creation date when the call is created for a future date.

SCHED-884The Appointment Wizard no longer creates duplicate appointments if a technician does not have an Employee ID or Vendor ID assigned.
SCHED-911When opening an appointment from the Related Appointments window, all fields display as expected.

SCHED-912
SCHED-913

Users can now enter a Priority in Schedule without first backspacing to remove the blank space that occurred if the Priority was not entered in Signature.
SCHED-919A scrollbar has been added to the Appointment Status drop-down and is visible when the number of statuses
exceed
exceeds the standard display.
SCHED-940With Time Zones enabled in Signature, users with their clients and server in different time zones no longer experience multiple temporary appointments displayed on the schedule board when creating a new appointment from an existing appointment.
SCHED-945Users will no longer experience the appointment start time not being correct when the Client and Servers are in different time zones.
SCHED-946The Appointment Wizard has been updated to create all appointments as expected when Time Zones are enabled in Signature and the client and server are in different time zones.
SCHED-956When processing Resource Home Locations, users will no longer receive a "ResourceExtension update error" message due to a NULL value that cannot be entered. If the value is null, Schedule will insert a 0 (zero) into the coordinate column.
SCHED-963When a note is automatically generated when a service call description exceeds the character limit, the global filtering values now populate as expected.
SCHED-982When the Find window is closed, the filters now clear as expected.
SCHED-986The Author drop-down list in the Notes window now displays in alphabetical order.
SCHED-1038The User ID now displays as expected in the Time Stamps for Service Call window for service calls created in Schedule.
SCHED-999The Service Call window has been updated to fix the Bill To labels to display ID instead of Name. (Bill Customer ID and Bill Address ID)
SCHED-1049Data is now sorting as expected in the Unscheduled Appointments grid when the Appointment Time is the secondary sort.