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1. Choose Microsoft Dynamics GP > Tools > Setup > Service Management > Lookup Setup > Service > Appointment Status.
2. Enter the status in the Appointment Status field.
3. If necessary, you can choose to Include this status in the Call Roll Forward process.
4. Choose Save.

Linking appointment statuses with time stamps

You can use the appointment status to update the Time Stamp window. If the appointment status is connected or linked to a Time Stamp field, whenever the appointment status is changed, the Time Stamp field is updated. You may choose to connect some or all the Time Stamp fields to status selections.

1. In the Appointment Status Setup window, use the lookup window in the Appointment Status window to choose a status.
2. Mark the check box checkbox next to the time stamp you wish to link the status to. You must have labeled the Time Stamp window user-defined fields for them to display in the Status Setup window. See Labeling user-defined fields.
3. Choose Save and clear the window to make another entry.

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