If your data becomes severely damaged, you can clear it from the tables and then re-enter the data. Clearing data erases the data from a table and should only be done as a last resort. You should be well-acquainted with the table structure and table dependencies of Service Management before attempting this procedure. Note:
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Back up the entire folder containing the tables to be cleared before performing this utility. |
- Choose Signature Utilities > File Maintenance Utilities > Service Management > Clear Data.
- Select the table you want to clear in the Tables scrolling window and choose Insert >> to insert it in the Selected Tables scrolling window. Repeat this procedure for each table you want to clear. You can also choose All>> if you want to clear all Service Management data.
- Choose Clear Data. A message appears asking if you're sure you want to clear the data.
- Choose Yes to clear all selected tables. You must re-enter all cleared information to restore the tables.