Page Comparison

...

1. Go to Cards > Service Management > Service Manager.
2. Select a customer, select Additional, and then select Contract.
3. Select the contract.
4. Select the Revenue/Cost button.

5. In the Revenue/Costs window, select Reconcile. 

6. From the drop-down, select:

   • Reconcile Cost
     Runs through the Open Maintenance Contract table (SV_Maint_MSTR) and Periods Cost Buckets for Contracts table (SV_Contract_Detail_Summary) and updates labor Hours and Cost amounts. The Costs to Life window is also updated.

     Note
     This option is not available if you are using SOP Invoicing.

   • Reconcile Billing
     Runs through the Billing Schedule table (SV_Contract_Billing_Schedule) to accumulate the totals and updates the Billed amount.

   • Reconcile Revenue
     Runs through the Revenue Schedule table (SV_Contract_Revenue_Schedule) to accumulate the totals and updates the Revenue Recognized amount. 

     Note
     This procedure only supports the Revenue Schedule method. This does not support POC or Manual Revenue Recognition.

7. Enter the password to run the procedure, if prompted. 
8. The Reconcile process runs and the window is refreshed automatically.
9. After the process has completed, if any changes are made the appropriate Contract Reconcile report displays showing the Before and After totals. For examples of the reports, see Maintenance Contract Reconciliation Reports in the Reports guide. If no changes were made a message displays "The Reconcile process found no discrepancies.  No changes were made."