You can add attachments to task codes from the Task Code Setup window and the Service Task Code window in Service Management and MobileTech. The attachments can be viewed in either window in addition to the service call. A task code attachment marked as Primary will be transmitted to MobileTech.
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Setting up Service Call Task Attachments
To set up service call task attachments:
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For Service Management document attachments to be written to a physical file location, WRITE permission must be given to the folder(s) where the attachments will be copied to for all users who will be attaching files. |
Adding an Attachment to a Task Code
To add an attachment to a task code:
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