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The time zone icon appears in the upper right of the appropriate window. The availability of views depends on the window and context. See below for a list of windows and available views. The availability of views depends on the window and context. See below for a list of windows and available views.

IndicatorThe time zone displays by
Image AddedGMT
Image AddedLocation
Image AddedTechnician
Image AddedUser





To change a view,

  1. Select anywhere inside the icon. A popup menu appears.
  2. Select the view that you want. The picture on the icon changes, depending on the view selected.

    IndicatorThe time displays by:

    Image Removed

    GMT

    Image Removed

    Location

    Image Removed

    Technician

    Image Removed

    User

    The availability of views depends on the window and context. See below for a list of windows and available views.

    • Service Call
      GMT, Location (default), Technician, User 

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    • The time zone view icon will not be enabled until a service call is saved.

    • Appointments
      GMT, Location (default from service call), Technician, User
    • Service Level Call Inquiry
      GMT, Location, Technician (default), User
    • Dispatch Board
      GMT, Location (default), Technician
    • Appointment Wizard
      GMT, Technician (default), User
    • Reschedule Appointment Wizard
      GMT, Technician (default), User
    • Appointment History
      GMT, Location, User
    • Technician Schedules
      GMT, Technician (default), User.

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    • The time zone selected appears in each grid of the technician's schedule.

    • Technician Activity Inquiry
      GMT, Technician (default), User
    • Technician Board - Appointments
      GMT, Technician (default), User
    • Technician Board - Appointments - Daily View
      GMT, Technician (default), User

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    • The time zone selected appears in the right corner of the Time column heading.
    • Time Stamp
      GMT, Location, Technician, User

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    • When any of the clocks on the window are pressed, the system converts to the time zone selected using the time zone icon.