While you can manually add the technicians' passwords in MobileTech Admin (see Add a MobileTech User) or in Resco's Admin Console (see Set Technician Passwords with Admin Console (optional)), you can use the Update Password Policy window to set up the complexity, password expiration, as well as the lockout mode. In MobileTech Admin, select Tools > Update Password Policy.
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- When MobileTech Administrators users and administrators update their passwordpasswords, the password complexity is enforced.
- The password expiration applies only to MobileTech Usersusers, not to MobileTech Administratorsadministrators.
- If you've previously set up password complexity and lockout policy using Regex, those values will default into this window.
- If you do not have a password complexity set up, the Update Password Policy window automatically displays after these events:
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A password complexity policy is designed to deter brute force attacks by increasing the number of possible passwords by enforcing the use of strong passwords such as requiring digits, upper case letters, special characters, and password length. When the passwords expire, a prompt is displayed when the technician attempts to sync or sign in to their device and they can update the password at that time.
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