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When you access the Map2BOB Technician tab, the ERP Technician ID column is displaying all the ERP company's ERP Technician IDs, regardless of branch filtering. When mapping the Technicians, all the BOB Technician records for the BOB Company are accessed.
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If your company uses MCC generation, the process of automatically generating service calls from maintenance contracts, you will also need to map the UNASSIGNED ERP Technician to an UNASSIGNED BOB Technician. |
Additional Information
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| Map2BOB Overview |
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| Map2BOB Overview |
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Columns in this window
Image Removed Linked: Indicates if the Technician is linked and tracked. - ERP Technician ID: Displays the ERP Technician ID.
- BOB Technician: Displays the BOB Technician name.
- ERP Technician: Displays the ERP Technician name.
Image RemovedEllipsis - : Opens the New Technician window where you create a link to an existing BOB Technician or create a new BOB Technician (and automatically link to that technician).
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| scroll-pdf | true |
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| scroll-office | true |
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| scroll-chm | true |
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| scroll-docbook | true |
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| scroll-eclipsehelp | true |
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| scroll-epub | true |
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| scroll-html | true |
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See also:
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