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, your technicians will need to sync their devices and then delete the data on the devices. Once the upgrade is complete, your technicians can then sync their devices to view the new features.Do not install a version of Woodford that is newer than .
  • Do not install a newer version of Woodford until you are instructed to do so by WennSoft. Woodford is a third-party product and you must use a version of Woodford that is compatible with the version of MobileTech you are using.
  • When you launch Woodford, if the "New update is available" message displays, select Later.
  • After you install and activate Woodford, we recommend that you set up Woodford so you are not prompted to install a newer version when it is released by Resco. In Woodford, select Settings and unmark the Check for updates on startup checkbox.
  • If you are changing the physical path with the upgrade installation, prior to upgrading, you will need to update the Physical Path in IIS Manager. 
    1. Open Windows Administrative Tools > Internet Information Services (IIS) Manager
    2. Under Sites, select RescoCloud Server and then select Advanced Settings.
    3. Update the Physical Path and select OK.
    After upgrading to MobileTech 9.0, you will need to go to launch MobileTech Setup Options so that updated setup option records are added to the Integration Sync
    1. .

    • Review the steps below carefully before you install the latest compatible version of Woodford.

    Warning
    titleImportant Upgrade Information
    • Before upgrading to MobileTech
    Insert excerpt
    MT 9.0 VersionMT 9.0 Version
    nopaneltrue
    Insert excerpt
    Installation Components and CompatibilityInstallation Components and Compatibility
    nopaneltrue

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    To install the MobileTech Client on a computer, see Install or Upgrade the MobileTech Client.

    Step 5: Set up MobileTech Admin

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