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Use the Location tab in the Map2BOB window to link/unlink Signature ERP Locations with BOB Sites as well as you can create a new BOB Site from this window. When you open Map2BOB from the Service Manager window's Additional menu, your Signature ERP Customers and Locations display, with each Customer Location on a separate row. This provides you with the ability to select which locations to link and track within BOB. (Cards > Service Management > Service Manager > Additional > Map2BOB Sites) 

  • If the BOB Client field is empty, you have the option from the ellipsis icon to Manage Client, which provides the ability to create the Client for BOB. See Creating a BOB Client.
  • If the BOB Client is mapped and the BOB Site field is empty, you have the option from the ellipsis icon to

Additional Information

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Map2BOB Overview
Map2BOB Overview
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Columns in this

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Window

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  • Tracked: Indicates if the

    Location

    Site data is tracking in BOB.

    Note
    Only the
    Customer Location/
    Sites that have tracking turned on will be used with Service Requests in Building Optimization Broker.


  • Linked Image Removed - Linked: Indicates if the Customer's Location and Site are linked
  • ERP Customer - : Displays the Signature ERP Customer name.
  • BOB Client - : Displays the synced BOB Client name. The field is
  • ERP Location - : Displays the Signature ERP Location name.
  • BOB Site - : Displays the synced BOB Site name.
  • Ellipsis - : The availability of the following options depends on the BOB Client and/or Site availability and/or linked status.
    • Manage Client
    • Manage Contacts
    • Manage Site
    • Manage Equipment


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See also: