Service Call Auditing provides the ability to view changes to a service call from the Additional menu option in the Service Call window by selecting the Additional Audit button. After you have installed the Signature Audit Add-In file, you will need to set up and enable Service Call Auditing. See Choosing Service Options. For information about the Service Call Audit window, see Viewing the Service Call Audit.

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• Prior to installing Signature Auditing, verify that your instance of Microsoft Dynamics GP is not running. 
• SQL Server Agent must be running to use Service Call Auditing.
• You must be a sysadmin to enable Service Call Auditing. This is required to enable the SQL Server Change Data Capture (CDC) feature.

Installing

1. Right-click on the Signature Audit Add-In xx-x-xx.exe file and select Run as administrator. 
2. If the User Account Control window displays, select Yes to continue with the installation.
3. The Signature Audit Add-in Setup Wizard displays.
4. Select Next.
5. On the End-User License Agreement window, accept the license agreement and select Next.
6. On the Select Installation Folder window, accept the default location of the Microsoft Dynamics GP AddIn folder.
7. Select Next.
8. On the Ready to Install window, select Install.
9. Select Finish.

Setting up Service Call Auditing