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- On the Home tab, create a new company by choosing New Company or select an existing company.
- From the menu bar, select Properties.
- In the Edit Company Connection window, complete the following tabs:
- Database
- Access
- Company Info
- Advanced Comm - This tab only displays if you have purchased Advanced Communications.
- Dispatcher Email
- Maintenance
After you select the OK button to save changes made to any of the tabs in the Edit Company Connection window, you will need to restart the Service. A pop-up window displays to remind you to complete this step. You can do this by selecting the Restart button from the button bar is Signature Agent or in the Properties window by selecting the Agent Service drop-down and then select Restart Service.
Note Select OK on each tab to save changes.
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- Select the Access tab.
- Select Show to view the Incoming Access Key and the API Key.
- The Incoming Access Key is generated by the database once the company is saved prior to testing the configuration. This key is used as a unique identifier.
- The API Key is automatically generated from Key2ActWennSoft.
Enter the Email Alias.
- You can select the Agent Service drop-down to perform the following service options. These options are also available from the menu bar on the Home tab. Customer Support may direct you to perform these steps during troubleshooting.
- Install Service
- Uninstall Service
- Reinstall Service
- Restart Service
- Select OK.
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