When you're on a service call, you can record any information that might require additional billable work in the future. Whether you can enter additional work depends on the MobileTech setup. You can also attach photos and or files if the device has not been synced yet.
You can search service calls from either your DEVICE or from the SERVER. The MODE is indicated at the top of the window.
DEVICE MODE - The Service Call drop-down displays only service calls on your device.
SERVER MODE - The Service Call drop-down displays all service calls assigned to you on the middle-tier database (an internet connection is required).
To enter additional work:
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