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If you are using SOP to bill jobs, see Setting up SOP invoicing Invoicing in Job Cost. If you are using SOP only to enter inventory transactions and will bill jobs through Job Cost, see Entering inventory transactions using Inventory Transactions Using SOP.

The Sales Order Processing module must have been purchased to enter sales order transactions.

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When you set up account masks, define only the main segment; this is the segment of the posting accounts that will be overwritten.

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Setting

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Up Warranty Parts Processing Through SOP

Complete the following steps to define when an SOP document will be used as a warranty transaction and how the standard SOP transaction will be modified.

  1. Select Microsoft Dynamics GP > Tools > Setup > Service Management > Invoice Setup > Warranty Parts Setup.
  2. Complete the following fields, as necessary:
    • Invoice ID
      An SOP invoice of this type will function as a warranty transaction. You can zoom on this field if you want to create a new Invoice ID for this purpose. You can set up as many warranty invoice types as you like.
    • Tax Schedule ID
      Select a tax schedule to fill onto the warranty transaction. If you leave this field blank, the tax schedule fills based on the customer.
    • Sales Mask, Receivables Mask, COGS Mask
      If you want to use separate accounts to track replacement parts and reimbursements, define the main segments of the accounts that you want to use. These masks overwrite the main segments of the default posting accounts on the transaction. See About warranty accountsWarranty Accounts. If you select to leave these fields blank, the default accounts for either the item or the customer fill on the transaction, as defined in SOP setup.
    • Customer ID, Address
      Select the customer that is assigned to the warranty and who will reimburse for the cost of the replacement part.

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