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servicemanagement_generating_a_m_3315
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Generating a maintenance contract quote involves the following:
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Maintenance Contract Quotes
Maintenance Contract Quotes
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Assigning Tasks and Task Lists
Assigning Tasks and Task Lists
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  1. Close the Quote Coverage Maintenance window to return to the Quote Coverage window.
  2. Select Tasks to open the Quote Task Maintenance window. 

    Tasks may already be attached to the equipment if an equipment type with attached tasks was assigned to the piece of equipment.
  3. Use the browse buttons in the Equipment field to select an equipment record or use the lookup to open the Quote Equipment window where you can use the Find button to locate an equipment record by serial number. Use the Quote Task List ID field to attach tasks to the quote using task lists.

  4. Select Redisplay.
  5. Add tasks and subtasks by selecting a record in the left scrolling window and choosing Insert >>. For more information on selecting tasks in the Quoted Task Maintenance window, see the section Using task code lookupTask Code Lookup. If you select a record in the Quote Coverage window before choosing the Tasks or Task Lists button, that information will default in the Quote Task Maintenance window and the Copy Task List window.

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To define materials required for a quote task or sub-task, refer to the section below, then proceed to Enter the estimated costs Estimated Costs for the quoteQuote.

Defining Required Materials for Quote Tasks or Subtasks

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Costs must be manually entered in the Estimated Cost column. You can use the Task-Based Cost column as a guide when entering estimated costs. This allows , allowing you to adjust costs if necessary.

For instance, you could charge a customer a lower price if there were numerous identical tasks to be were performed at a single location. This also allows you to preserve the initial estimated cost for use as a benchmark since these figures are not automatically updated as costs change. 

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If a billing amount is manually edited, then the margin is recalculated. However, the billing and margin amounts will be overridden if you select the Calculate button.

Step 8:

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Generate a Maintenance Contract

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From the Quote

  1. Select the Contract button in the Contract Quote window to open the Generate Contract From Quote window.
  2. Complete the following fields, as necessary.
    • Contract Number
      Enter the Contract Number to be generated.
    • Contract Start Date, Contract Expiration Date, Service Call Day
      These dates come from the Contract Quote window. You can change this information, but we recommend keeping the length of the contract the same as the length of the quoted contract. That is, if your quote was for a 12-month contract, the contract generated from the quote should be for a 12-month contract.
    • Division
      Enter a Division for the contract.
    • Delete Quote on Contract Generation
      Mark this checkbox if you want to delete the quote once the contract is generated.
    • Start Task Schedule based on first available service date
      Mark this checkbox if you want the maintenance tasks on a contract to be scheduled on the first available service call date, regardless of the task's schedule.
  3. Select Generate New Contract. If the equipment attached to the quote is already attached to a contract, you will receive an error message indicating this. You must detach it from the contract before proceeding.
  4. The Maintenance Contract window opens, where you can enter and edit contract information. Save the contract.

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