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  1. Double-click the service appointment  Image Removed . This can be a scheduled or unassigned appointment. 
  2. The Service Appointment Details window displays. You can view and change the appointment information. Additional fields may display depending on Schedule settings.
    • Service Call - Display only
    • Appointment - Display only
    • Description
    • Status
    • Resource
    • Start Date
    • Estimated Hours
    • Priority
    • Completion Date - Display only
    • Customer Name
    • Location Name
  3. You can also select these icons to view additional information.

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    SaveImage Removed

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    CancelImage Removed

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    Delete AppointmentImage Removed

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    View Service Call - See Viewing/Editing the Service Call.Image Removed

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    View Service Call Time Stamps - See Viewing Service Call Timestamps.Image Removed

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    View Appointment History - See Viewing Appointment History.

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    View Service Call Tasks - See Viewing Service Call Tasks.

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    View/add Appointment Notes - See Working with Notes and Attachments.

    Note
    If a note exists for this appointment, this icon displays as Image Removed .

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    View/add Attachment - See Working with Notes and Attachments.

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    Notify Customers - See Notifying Customers via Email.
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    View Related Appointments - To view the related by appointments by the Group ID, select the drop-down next to the Related Appointments icon and then select By Group ID. See Working with Related Appointments and/or Resource Activities.

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    Work Order Quick Print



  4. Select Save.

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