Page Comparison

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1. Choose Microsoft Dynamics GP > Tools > Routines > Service Management > Service > Call Roll Forward.
2. Enter the New Date for the calls and appointments.
3. Mark the check boxes checkboxes if you want to exclude MC calls, MCC calls, or All Other Call Types (other than MC and MCC).
4. Mark the check boxes checkboxes if you want to Include Job Appointments.
5. Choose OK.

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To automatically roll calls forward when you open Service Management, see Choosing service optionsService Options.