Page Comparison

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Changing the view

The time zone icon appears in the upper right of the appropriate window. To change a view,

1. Click anywhere inside the icon. A popup menu appears.

2. Click the view that you want. The picture on the icon changes, depending on the view selected.

   If the time zone view indicator looks like this:	The time displays by:
   	GMT
   	Location
   	Technician
   	User

   The availability of views depends on the window and context. See below for a list of windows and available views.

• Service Call:
  GMT, Location (default), Technician, User 

  Note
  The time zone view icon will not be enabled until a service call is saved.

  
  

• Appointments:
  GMT, Location (default from service call), Technician, User
• Service Level Call Inquiry:
  GMT, Location, Technician (default), User
• Dispatch Board:
  GMT, Location (default), Technician
• Appointment Wizard:
  GMT, Technician (default), User
• Reschedule Appointment Wizard:
  GMT, Technician (default), User
• Appointment History:
  GMT, Location, User

• Technician Schedules:
  GMT, Technician (default), User.

  Note
  The time zone selected appears in each grid of the technician's schedule.

  
  

• Technician Activity Inquiry:
  GMT, Technician (default), User
• Technician Board - Appointments:
  GMT, Technician (default), User

• Technician Board - Appointments - Daily View:
  GMT, Technician (default), User

  Note
  The time zone selected appears in the right corner of the Time column heading.

  
  

• Time Stamp:
  GMT, Location, Technician, User

  Note
  When any of the clocks on the window are pressed, the system converts to the time zone selected using the time zone icon.