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- Choose Signature Utilities > File Maintenance Utilities > Service Management > Merge Cust. Locations.
Enter the customer ID and associated address ID that will be merged to a different location. The originating address ID cannot be the primary address.
Note Any task, equipment, contract, or service call records associated with this address ID will be moved to the new location.
- Enter the new location where the merged file will be located.
- Mark the Remove Location check box checkbox if you want to remove the original file location as they are merged.
- Choose Merge. If records could not be merged, those records and associated alert messages will print on the Merge Location Error Log.
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