To create a warranty transaction in the Sales Transaction Entry window, choose the ID that is defined as a warranty transaction type to track a warranty transaction.
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- Type
Choose the type of transaction you are creating: Quote, Order, or Invoice. - Type ID
Choose the warranty ID that was defined as a warranty transaction. - Customer ID
Choose the customer who is receiving the replacement item. - Customer PO Number
You can use this field to enter the warranty claim number.
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Change the Unit Price if the amount that will be refunded for the item under warranty is different than its sale price.
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If the unit price is zeroed out, the COGS and Inventory will still contain the dollar values and will post with the invoice. |
Verify the quantity to transfer is correct. Click the Show/Hide button to display the Quantity to Order or Quantity to Invoice. The segments from each of the account masks or account substitutions that you defined in warranty parts setup overwrite the default posting accounts for the line item.Use the Distributions button if you need to manually enter any accounts or view the posting accounts for the line item.
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If the account that is created by the mask does not exist, the default account will be used. |
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