...
There are 9 default standard triggers that are created during the installation:
- Appointment-AppointmentCancelledAppointmentCanceled
- Appointment-AppointmentCreatedAndScheduled
- Appointment-AppointmentReassigned
- Appointment-AppointmentRescheduled
- Appointment-AppointmentScheduled
- Appointment-TechnicianArrived
- Appointment-TechnicianCheckedOut
- ServiceCall-ServiceCallCreated-2016+ - Email that is sent to your customer if they are using Signature 2016 or higher when a service call is created.
- ServiceCall-ServiceCallCreatedByEmail-2016+ - Email that your customers are sent after a service call is created from an email request from your customer.
...
- Signature Agent Configuration contains the event notification setup. See Completing Signature Agent Configuration.
- Schedule contains the technician information including the technician/customer email address. For more information, see Setting up Technicians in Schedule.
| Scroll pagebreak |
|---|