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If you or another administrator needs to add an administrator account, add/remove access to one or more databases, delete an administrator account, or update an administrator account password, you can do so using the Manage Resco Administrator Account option found under Tools > Manage Resco Administrator Account.

This
Note
titleIMPORTANT
  • The Manage Resco Administrator Account setup option is available only for users who belong to the SysAdmin role in SQL Server. These users can be Windows or SQL users.
You can change the password for only one MobileTech administrator at a time
  • Only one administrator's password can be changed at a time. 
  • When changing an administrator's password, you will be changing the password for each company database listed for that account.
  • You are required to have at least one administrator account for each company.  You can add access to additional company databases later.

Update Access to Databases

...

  1. In MobileTech Administration, select Tools > Manage Resco Administrator Account. 
  2. Select Add Admin.
  3. Enter the following information:
    • Email: Enter the password for the administrator account you are creating.
    • Password: Enter a unique password.
    • Confirm Password: Re-enter the unique password.
    • First Name: Enter the first name of the administrator.
    • Last Name: Enter the last name of the administrator.

  4. Mark the database(s) the new administrator account will have access to. 

    NoteYou must mark at least one database. You can add access to additional databases later.

  5. Select Create.

Buttons on This Window

  • Delete Admin: Select to delete the selected administrator from the Administrator Accounts list. 

    NoteYou are required to have at least one administrator account for each company

    . 

  • Add Admin: Select to add an administrator to one or more companies.

  • Change Password: Select to change the password for the selected administrator from the Administrator Accounts list. 

    NoteWhen changing the password, you will be changing the password for each company database listed for that account

  • Save Changes: Select to save database access changes. This button displays when updating database access for an administrator account.