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You can create time entries for unbilled labor hours, expenses, and travel for the current or previous work week. Billable service call costs that are incurred during a service call or job appointment are entered when the appointment is completed. All time entries that you create on this device appear in the Time Entries pane after they're saved. Entries that are created on a different device don't appear in this pane.

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  1. Choose Time Entries.  Choose the hamburger menu  icon, and then choose Add Unbilled Entry.
  2. Select an entry type and enter information in the appropriate fields.

    FieldSetting

    Employee

    Your employee ID. Depending on the MobileTech setup, you might be able select a helper technician if you're entering hours for someone else.

    Date

    The system date is the default date for this transaction. You can select a different date within the Previous Week or Current Week.

    *Pay Code

    Select the pay code to use for the time entry.
    Depending on the setup, an unbilled hourly pay code might be displayed by default. You can change this value.

    *Hours

    Enter the number of hours for this transaction.

    Description

    If necessary, enter a description of the labor that was performed.

    *Required field

  3. Choose Save.
  4. If you are required to submit your time entry to your manager for approval, choose the hamburger menu  icon, and then choose Submit for Approval. Depending on your setup, an email is sent to your manager when your time entries are submitted.

    Note

    Submit for Approval only displays if you've selected the Previous Week or Current Week from the Time Entries drop-down and if Manager Approval is required.

  5. Choose the Sync icon. After the entry is sent to the host system, the fields can't be changed.

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  1. Choose Time Entries.  Choose the hamburger menu  icon, and then choose Add Unbilled Entry.
  2. Select Unbilled Travel and enter information in the appropriate fields.

    FieldSetting

    Employee

    Your employee ID. Depending on the MobileTech setup, you might be able select a helper technician if you're entering hours for someone else.

    Date

    The system date is the default date for this transaction. You can select a different date within the Previous Week or Current Week.

    *Pay Code

    Select the pay code to use for the time entry.
    Depending on the setup, an unbilled hourly pay code might be displayed by default. You can change this value.

    *Units

    Enter the units of travel for this entry.

    Description

    If necessary, enter a description of the travel.

    *Required field

  3. Choose Save.
  4. If you are required to submit your time entry to your manager for approval, choose the hamburger menu  icon, and then choose Submit for Approval. Depending on your setup, an email is sent to your manager when your time entries are submitted.

    Note

    Submit for Approval only displays if you've selected the Previous Week or Current Week from the Time Entries drop-down and if Manager Approval is required.

  5. Choose the Sync icon. After the entry is sent to the host system, the fields can't be changed.

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  1. Choose Time Entries.  Choose the hamburger menu  icon, and then choose Add Unbilled Entry.
  2. Select Unbilled Expense and enter information in the appropriate fields.

    FieldSetting

    Employee

    Your employee ID. Depending on the MobileTech setup, you might be able select a helper technician if you're entering hours for someone else.

    Date

    The system date is the default date for this transaction. You can select a different date within the Previous Week or Current Week.

    *Pay Code

    Select the pay code to use for the time entry.

    Depending on the setup, an unbilled hourly pay code might be displayed by default. You can change this value.

    *Cost

    Enter the cost per unit.

    *Quantity

    Enter the quantity.

    Description

    If necessary, enter a description of the travel.

    *Required field

  3. Choose Save.
  4. If you are required to submit your time entry to your manager for approval, choose the hamburger menu  icon, and then choose Submit for Approval. Depending on your setup, an email is sent to your manager when your time entries are submitted.

    Note

    Submit for Approval only displays if you've selected the Previous Week or Current Week from the Time Entries drop-down and if Manager Approval is required.

  5. Choose the Sync icon. After the entry is sent to the host system, the fields can't be changed.

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If you are required to submit time entries for your manager to approve, follow these steps. 

  1. Choose Time Entries
  2. Select either the Previous Week or Current Week from the Time Entries drop-down.
  3. Select the hamburger menu  icon, and then choose Submit for Approval. Depending on your setup, an email is sent to your manager when your time entries are submitted.
  4. Choose the Sync icon. After the entries are sent to the host system, the fields can't be changed. 

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If your manager rejects any submitted time entries, a notification count on the Time Entry icon displays. The number displayed indicates the count of rejected transactions for the Previous and Current Weeks combined. The number updates as you correct and resubmit time entries. Additionally, the Time Entries list displays an Image RemovedImage Added icon next to the time entry to indicate the rejection status. The status row on the time entry displayed in the Time Entry list also displays "Rejected" along with the manager's comment

Note

The Failed/Rejected Image Added icon does not display if you are accessing the Time Entries list from Appointment Completion.

  1. Choose Time Entries
  2. Select the Time Entry.
  3. Edit the transactions.
  4. Choose Save.
  5. Choose the hamburger menu  icon, and then choose Submit for Approval. Depending on your setup, an email is sent to your manager when your time entries are submitted.
  6. Choose the Sync icon. After the entry is sent to the host system, the fields can't be changed.