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- Go to Cards > Service Management > Service Manager.
- From the Service Manager menu bar, go to Additional > Map2BOB Sites.
- Select the ellipsis icon ellipsis icon to the right of the ERP Customer and then select Manage Equipment.
- In the Equipment Tracking window, to the right of the Equipment to unlink, select the ellipsis iconellipsis icon.
- Select Manage Equipment.
In the Equipment window, select Unlink.
- Select Yes to unlink the entity.
In the Equipment Tracking window, the BOB Equipment is cleared. The Tracked check box is cleared and the Linked icon no longer displays.
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