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If you find that the Customer Hub does not open when you select the Customer Hub button from the Schedule Board, you may need to clear the Customer Hub cache to remove the true/false value from the "is open" flag. . Clearing the cache on your machine will allow it to open again.

To clear the Customer Hub cache:

  1. In Schedule, choose the menu icon Image Removed Menu Image Added icon .
  2. Choose About.
  3. Choose Clear Customer Hub Cache.