Schedule has three pre-defined roles that cannot be disabled, Administrator, Dispatcher, and View Only. You can create additional roles for your users, but a user can only be assigned to one role.

Pre-Defined Roles

• Administrator
  Has Readall View/WriteEdit/Delete permissions for all of Schedule.Dispatcher. Some of the Delete permissions are not available as these are created in Service Management.
• Dispatcher
  Has View/Edit permissions and you can select specific Delete permissions.
• View Only
  This role has only Read View permissions.

The User Roles window has three sections.

• Roles
  Displays the user roles. You can use the filter fields to narrow the listing of roles by entering a few letters for the role and/or description. This section also contains the New Role and Copy Role buttons.
• Role Detail
  This section is used to create and/or disable a role.
• Role Permissions
  You can assign view/edit/delete permissions for the areas listed.

Topics:

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Creating a New Role

1. In Schedule, select the menu Image Removed icon in the top left corner next to Scheduling.
2. Select Administration.
3. Select the User Roles tab.
4. In the Roles section, select New Role.

5. In the Role Detail section, enter the Role and Description. 

   Note
   To disable a role, mark the Disabled checkbox.

   
   

6. Select Save. The role displays in the Roles section.

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1. In Schedule, select the menu Image Removed icon in the top left corner next to Scheduling.
2. Select Administration.
3. Select the User Detail tab.

4. In the Users section, select the user. 

5. In the User Roles section, select Assign Role.
6. In the Available Roles window, mark the Role checkbox.
7. Select Assign Role.

...

1. In Schedule, select the menu _{^{Image Removed}} icon in the top left corner next to Scheduling.
2. Select Administration.
3. Select the User Detail tab.
4. In the Users section, select the user.
5. In the User Roles section, select Assign Role.
6. In the Available Roles window, right-click on the role, and then select Delete.