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1. To open the Map and Route Resources window, select the Map View icon.

2. The Map and Route Resources window opens and displays icons on the map for all job and service appointments, scheduled and scheduled, unscheduled, as well as unassigned and unassigned job and service appointments.
3. The icons that display for the job/service appointments as well as unassigned and unscheduled appointments depend on the mapping options in Configuration settings.To view the traffic situation, mark Show Traffic. 

Default Icons

Icon	Description
Image Modified	Resource
Image Modified	Scheduled appointment
Image Modified	Unscheduled appointment
Image Modified	Unassigned appointment